"Cleaner, Dryer, Faster"

On most days, you can expect your visit to Richie's to take no more than 4 minutes. Our pledge to you is to make your carwash experience as pleasant and fun as possible. FREE Self-serve vacuum stations and cleaning product vending machines are available when you have extra time to clean your car's interior. Nobody can do the job as fast as Richie's!

Share Your Experience

 




Richard Volk

- May 17, 2018 2:45 PM EDT

Appreciated when you were in Fort Collins, but have a great difficulity getting a refund on my card. FNJ7FN8,

richard a

- Apr 18, 2018 11:00 AM EDT

always had a quality car wash but we are moving. The Parker location has been closed for 2-3 weeks. I need to see about being reimbursed for the unused washes on my Express card. It has been frustrating calling the numbers on the website to find out they are disconnected or no long accept messages.

David Rothenberg

- Apr 6, 2018 8:46 PM EDT

Hello, I wrote and called several times at the end of last year about receiving a credit for my unused pre-paid Works card but never heard anything back. Please email or call and let me know how I can do that. Thank you. 847.373.4886

Katie Frankiewich

- Feb 26, 2018 8:05 PM EST

Appreciated the quality washes, but now I need to be reimbursed for unused washes on my card. Please advise. Thanks.

Barbara Keyser

- Feb 23, 2018 11:33 AM EST

Had the Ultimate Card when you sold the business. I paid $93 and I think I only used one wash. The number on the back of the card is NZ9M835.

Jessica K

- Jan 31, 2018 10:00 PM EST

Tried the new place yesterday for the first time. very disappointed. Miss you already! Have 2 cards I would like to get refunds on if this is possible. Thanks.

Steve Rogers

- Jan 16, 2018 2:25 PM EST

Sorry to see the closure. I did have 1 remaining wash on a card, think it was around the $11.00 value. I following the instructions on getting a refund, haven't seen anything, that had to be just after the closure, a couple of months ago.

Eric Bachedler

- Jan 15, 2018 1:52 PM EST

I loved using Richies in Fort Collins. I used them for at least 15 years. I was sad to see them sell their location. I am only giving them a bad review because I have never received my refund as promised. I have called but no one has ever called back or been able to answer my refund questions. Hopefully you are reading this. I sent my card back to Richies in November as instructed with my contact information. It was a works card that had only been used once.

Cindi Schaub

- Jan 13, 2018 10:35 PM EST

how do I get my carwash car refund?

Robin Castor

- Jan 13, 2018 8:08 PM EST

Thank you so much for following through on your promise to refund unused pre-paid Richie's Carwash cards. It wasn't 3-5 days as promised, but I'm thrilled to see the check in the mail today. We in Ft Collins will miss you - and my car misses you too!!! :)

Lise Thomas

- Jan 10, 2018 1:03 PM EST

Liked the Fort Collins car wash very much. I too had a card with remaining washes. As specified on the Richies website, I mailed it in for a reimbursement. They claimed refunds would be made in 3-5 days. It's been over a month and I haven't received a thing.

Robin Castor

- Jan 9, 2018 9:44 AM EST

Today marks 2 months and 2 days after I mailed two pre-paid cards (1 red, 1 yellow) and my first letter asking for reimbursement. I never received any funds. The value of the 2 cards was at least $50. When will you ever follow through with your promise??? Calls to the manager Tom's cell were futile as well. I left a message - no response. I'm so disappointed.

Diana Van Dewoestine

- Jan 6, 2018 1:56 PM EST

Drying process left much of car with water streaks/spots. Rear window badly streaked.

Tina

- Jan 1, 2018 1:44 PM EST

See lots of comments--all saying the same thing. Richies was wonderful, but how do we get reimbursed for discount cards!

Molly

- Dec 26, 2017 10:11 PM EST

Trying to receive a refund for my "Ultimate" card due to FtC location closure!

Emily Hudson-Arns

- Dec 24, 2017 12:00 AM EST

Sad to see you go from Fort Collins, we always had the best washes from your place. Sadly my husband had just bought a wash card for him and me and we never got to use them. How can we get reimbursed for the 2 cards? Parker is just too far to drive for a car wash.

Linda Burr

- Dec 23, 2017 3:46 PM EST

I have wrote to you before concerning the unused washes on my cards....and have not heard back...I also don't see my comments on here...you might say I am not too happy with what we were told to do with the cards...I sent them to you on Nov 16th and was expecting to be reimbursed in a few days as was stated on here......now that message has been taken down and the phone number that is listed has a full mail box....I see by the remarks that I am not the only one wondering if we are going to be reimbursed.

Robin Castor

- Dec 23, 2017 7:35 AM EST

I sent 2 cards (one red, one yellow) with at least $50 worth of unused carwashes on them on November 10th to your Parker location. My promised refund never arrived. I'm extremely disappointed in Richie's. Furthermore, Breeze now said they would honor your unused cards. Had I known this, I wouldn't have mailed them to Parker. I am still waiting nearly 43 days later. Please process my refund.

Vicky McDonald

- Dec 18, 2017 9:51 PM EST

I have several pre paid Richies Fort Collins cards to get reimbursed for, nothing on your website?

Greg

- Dec 11, 2017 5:15 PM EST

Appreciated the quality washes, but now I need to be reimbursed for unused washes on my card. Please advise. Thanks.

Roger

- Dec 10, 2017 12:36 PM EST

Sorry you’ve closed in Fort Collins. I have an several cards with unused washes. Sign on door said there would be a link on your webpage. Please advise. Thank you!

Linda Burr

- Dec 9, 2017 12:14 AM EST

I mailed my unused car washes cards to your Parker address on November 16th as was stated on your web page and have not received my refund. As stated, a refund would be sent within a very few days. Now, this message has disappeared...Also, I called your phone number and a recording tells me your voice mail box is full. I am not too happy with your company at this time. Please respond.

Katherine Conkling

- Dec 8, 2017 6:16 PM EST

Sorry you’ve closed in Fort Collins. I have an “ultimate” card with unused washes. How do I process a refund? Thank you!

Cindi Schaub

- Dec 6, 2017 8:46 PM EST

Also was told to go to your web for a refund, I hope you are not skipping out with our money !

Christie

- Dec 4, 2017 7:43 PM EST

The sign outside of the Fort Collins location says to go to the website for a refund of unused washes, but there is no information, nor is there an e-mail address. Please let me know how to get this process started.

Bill Honn

- Dec 3, 2017 10:50 PM EST

I don't see the address where to send my Richies cards???

David Navarrette

- Dec 2, 2017 1:41 PM EST

Sad to see Richie's being replaced with a place that does a horrible job. I have to end up cleaning my car at home after a car wash if the new place is as bad as the Northern Ft Collins location!! I also need a refund for the 2 prepaid cars I have.

Robert Thomas

- Nov 30, 2017 6:23 PM EST

Took my money on a "Plus" card in Fort Collins. No refund given even though the sign out front of the car wash says to go to the website for a refund. No honor. No integrity.

Robert Gilmour

- Nov 29, 2017 3:02 PM EST

Hate to see you go. I also need a refund.

Robert Thomas

- Nov 27, 2017 3:43 PM EST

Hi, I have a prepaid "Plus" card that I would like refunded. Your sign at the Fort Collins location says to go to the website for refunds but I don't see anything on the website for refunds.

Mary

- Nov 26, 2017 2:39 PM EST

Please post instructions on how to receive a refund on my prepaid card.

Glenn

- Nov 26, 2017 2:03 PM EST

Sorry to see Richies close. Need to get refunded for unused prepaid card.

Roger

- Nov 24, 2017 12:30 PM EST

Sorry to see you go in FC. Got about 20 wash on prepaid cards. Like others have said, sign on the entrance says go to website for refund. Would appreciate info on how to make that happen. Please forward link.

Mike

- Nov 22, 2017 12:04 PM EST

I miss you already. Like others, I have a prepaid card and would appreciate a refund. Your sign at the location states refund instructions are at the web site, but no link exists.

Harry Santner

- Nov 21, 2017 9:09 PM EST

Great wash and excellent service. I too have several unused prepaid cards. How do I get them redeemed?

Robert Criswell

- Nov 21, 2017 10:20 AM EST

I have three (3) unused prepaid cards. The sign at the location instructs going to this web site to get a refund. I cannot find any link or other way to obtain a refund. Please advise me, and all customers, how to be made right. Best of luck in any future endeavor.

Karen Taylor

- Nov 20, 2017 12:21 PM EST

Unfortunately, I purchased a full card shortly before the story in the paper announcing you were closing. How do I redeem the pre-paid washes on my card?

David Menke

- Nov 19, 2017 9:25 PM EST

Sorry to see you leave Fort Collins. Richies was the Best!

Chuck H

- Nov 10, 2017 3:57 PM EST

I had been here several times before no problems. in early September 2017 I needed a truck wash on the way out of town and stopped in late afternoon.. I purchased the unlimited wash package. While finishing up paper work and getting credit car back from attendant I found myself being mean mugged by a bigger than average kid. he was directing me to pull up but was impatient about the time it was taking, He seemed very agitated as if he was having an extremely bad day or his boyfriend had just broken up with him. he continued to glare as he about broke my mirrors off my truck. I asked what his problem was and he said I had the problem. I asked for a an immediate refund and asked for the manager. he said he was. I asked for the owner he said he would be out of town for the next month. Found out today they never gave the refund and charged my card for the last three months. Not sure if this is the new management but I'm not going back for this. I feel sorry for the workers who had to work with this ass. Done with Richie's!

Anita

- Nov 8, 2017 3:58 PM EST

I have been a customer for many years and when Richies closed in Fort Collins they continued to charge my credit card for services after closing that I did not authorize. When I tried calling the business the number was disconnected. What a rip off business, Karma will get you. I guess they decided to give themselves a bonus upon closing by continuing to charge customers.

Dean Gebhardt

- Nov 8, 2017 12:02 PM EST

Sorry to see Richies close. The new operators have some big shoes to fill. I plan to go back to see if any changes have been made, and I hope I see most of the same face when it reopens. Good Luck in your Retirement

Nancy Trumbly

- Sep 12, 2017 8:47 PM EDT

The guys are all ways patient. Even when I cant figure out something about my car. Imagen how many people they have to help with their cars. Nice crew.

Tom & Penny Mitchell

- Jul 23, 2017 9:40 AM EDT

Awesome job EVERY TIME! PROFESSIONAL, FRIENDLY service! Excellent quick car wash with the bonus of seeing swinging bears & monkeys!

Trista Borton

- May 30, 2017 7:33 PM EDT

These guys are amazing! My truck looked grand new after it went through Richie's, no spots or dirt anywhere. Will definitely be going back!

Jen West

- May 25, 2017 7:53 AM EDT

I am so impressed with the level of customer service that Richie's gives. We had an issue that was resolved to my satisfaction and was handled in a great manner by their staff, particularly Brandon the manager. Will be a lifetime Richie's customer now!

Joe Maes

- May 24, 2017 3:50 PM EDT

These guys rock very happy with the customer service I get from them everytime I'm in with my two vehicles. The guys are always super friendly and always have a smile on their faces, they always pay attention to detail and my cars always come out looking super clean recommend Richies to anyone you wont be dissapointed...

Charles

- Apr 13, 2017 5:00 PM EDT

I tried getting a car wash Wednesday morning at 7:30 and tonight at 6;50. Both times this week the open sign was turned off but the wash door was open. After sitting for a couple minutes each visit I left because it seemed nobody was home.

Nancy Hinde

- Mar 17, 2017 4:07 PM EDT

They r the BEST!! Always the most fun, kind, friendly staff. It's not only the best car wash in town but the best staff too!

mike corigliano

- Feb 20, 2017 1:33 PM EST

go there all the time but disappointed that the 2 vacuums at the exit are in operatable and the 1st one on the side row was also in operatable. kind of a big deal 3 cars after me tried to use them also and the beat goes on after that.

Nancy Stanton

- Feb 17, 2017 7:52 AM EST

Best automatic car wash in Colorado. That little extra effort by the boys At the beginning makes all the difference. Quick, convenient, and thorough.

James

- Jan 22, 2017 1:44 PM EST

Nice place but the wait for your car to get washed is ridiculous (15 minute wait or more) and no posting online for business hours so I have no idea when to stop by and get my car cleaned.

Laura Foster

- Nov 14, 2016 2:27 AM EST

I came in on 11/11 @ 10.:53 I paid for "The Works" and gave the young man a $2.00 tip. He smiled and walked away- talking with his co-worker. No one touched the car- no pre-brushing- no back window. The car was still dirty when I exited. (the back window and bumper was "muddy." This place is so "hit or miss." I realize I could have gone around and they would have washed it again...time wise- that was not an option, and I should not have had to even think about needing to do that. This was my last visit to "Ritchie's"

STEVEN FOLLEY

- Sep 7, 2016 3:32 PM EDT

I came to this car wash because of groupon.com I absolutely loved the experience. I drive for Northern Colorado Yellow Cab and keeping my car clean is an absolute must for me personally so when I saw an unlimited car wash deal i"m all over it and will soon be a customer for a long time. I wish you guys had a multiple car deal. That would be awesome. Staff was awesome!!!

John Ulmer

- Jul 19, 2016 9:24 AM EDT

The 2003 Subaru Forester was washed today and the washing equipment damaged the car. The passenger side rear view mirror was knocked out of it's holder and broken on the pavement and the front license plate was almost ripped off of the bumper.

Bill Wilson

- Jul 12, 2016 1:01 AM EDT

Absolutely the best car wash I've found in the Ft. Collins-Loveland area! The help is always friendly and the results I get equal a $40 detail job!

thomas

- Feb 4, 2016 5:59 AM EST

This carwash is the absolutely best !!

Leslee

- Jan 30, 2016 2:21 AM EST

We love Richie's they always are polite and make my car look great

Jim Lewis

- Jan 26, 2016 7:46 AM EST

We are offering free freight on our Pay Station Canopies for multiple units. Look at www.carwashcanopies.com and click on Pay Station Canopies. Please contact me if you have an interest in them. Thank you,